General Terms:
a. By engaging in any transaction or using any services provided by Nine Palms Design Studio, including but not limited to purchasing projects, furniture, renders, architecture services, craftsman products, and more, you acknowledge and agree to comply with the terms and conditions outlined herein.
b. Nine Palms Design Studio reserves the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review the terms periodically to stay informed of any changes.
 
Intellectual Property:
a. All intellectual property rights, including but not limited to copyrights, trademarks, designs, and patents, associated with the products and services provided by Nine Palms Design Studio, are and shall remain the exclusive property of Nine Palms Design Studio.
b. You agree not to reproduce, distribute, modify, or use any of the intellectual property owned by Nine Palms Design Studio without obtaining prior written permission.
 
Product and Service Descriptions:
a. Nine Palms Design Studio strives to provide accurate and detailed descriptions of its products and services. However, we do not guarantee the accuracy, completeness, or reliability of any information provided, including but not limited to dimensions, colors, materials, or project outcomes.
b. Colors, textures, and finishes of products and designs may vary due to lighting, individual monitor settings, or natural variations in materials. We recommend seeking physical samples or consulting with our team for further clarification before making a purchase.
 
Pricing and Payment:
a. The prices for products and services offered by Nine Palms Design Studio are subject to change without prior notice.
b. All prices are listed in the currency specified on our website or in any other communication channels, and payment must be made in the specified currency.
c. Payment for products and services can be made through the accepted payment methods specified by Nine Palms Design Studio, including but not limited to credit/debit cards, bank transfers, or other electronic payment options.
 
Shipping and Delivery:
a. Shipping and delivery options, fees, and estimated timelines are provided at the time of purchase. However, unforeseen circumstances beyond our control may impact delivery times. Nine Palms Design Studio shall not be held responsible for any delays or damages caused during the shipping and delivery process.
b. International orders may be subject to customs duties, taxes, or import fees levied by the destination country. These charges are the sole responsibility of the recipient, and Nine Palms Design Studio cannot predict or control these additional costs.
 
Returns and Refunds:
a. Due to the customized and personalized nature of our products and services, Nine Palms Design Studio generally does not accept returns or offer refunds. However, in exceptional cases, where there is a manufacturing defect or damage during transit, please contact our customer service team within a specified timeframe to discuss possible resolutions.
b. Any return shipping costs or fees associated with returns or refunds shall be the responsibility of the customer, unless otherwise stated by Nine Palms Design Studio.
 
Limitation of Liability:
a. Nine Palms Design Studio shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our products or services, including but not limited to loss of profits, data, or business opportunities.
b. In the event that Nine Palms Design Studio is found liable, our total liability shall be limited to the amount paid by you for the specific product or service in question.
 
Governing Law and Jurisdiction:
a. These terms and conditions shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising from or relating to these terms and conditions or your use of Nine Palms Design Studio's products and services shall be subject to the exclusive jurisdiction of the courts in [Jurisdiction].
Please note that these terms and conditions are provided as an example, and it is advisable to consult with a legal professional to ensure they comply with your specific business requirements and local regulations.